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Customer Service

Whatever Product or Service You Provide, Be Absolutely the B…

Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Founded in 2001, Cambridge Lending Group has established itself as a trusted resource and respected mortgage leader in Chicago’s North Shore ...

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When to Step Back and Let Employees Solve Major 'Fire-B…

Editor’s Note: In the new podcast Masters of Scale, LinkedIn co-founder and Greylock partner Reid Hoffman explores his philosophy on how to scale a business — and at Entrepreneur.com, entrepreneurs are responding with their own ideas and experiences on our hub. This week, we’re discussing Hoffman’s theory: smart managers know ...

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How Do You Keep Track of Who's Working? Bill Gate Memor…

Once upon a time there was an organizational leader of a very prominent government agency who waited at the entrance every day to see who trickled in unshaven. Yes, I’m serious. In other words, he personally checked to see if Joe or Bob did, in fact, shave that day. Keep in mind ...

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The Owner of This NYC Ice Cream Shop Explains Why There Are …

Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Fany Gerson grew up in Mexico and always wanted to share her home country’s tastes with Americans. She started out with a ...

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3 Touch Points to Better Engage a Multigenerational Workforc…

Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Many workplaces today are in the unprecedented position of having five generations working together, side-by-side. While the exact definition of each ...

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Inventor, Entrepreneur and Inspiration for the Movie 'J…

Entrepreneurship is no walk in the park. And to be successful, look for advice from those around you.   On July 11, Rising Tide Capital, a nonprofit organization focused on empowering entrepreneurs, met with famous inventor, entrepreneur and TV personality Joy Mangano (the inspiration behind the movie Joy) to discuss ...

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How Billion-Dollar Companies Think Differently About Custome…

Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Everyone knows great products, solid branding and a thriving corporate culture help a company achieve massive growth. But sometimes the secret to ...

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The 4 Top Customer Service Screw-Ups You Must Avoid…

Free Webinar | August 16th Find out how to optimize your website to give your customers experiences that will have the biggest ROI for your business. Register Now » Many people nowadays shop online, not just for the convenience but because they want to avoid poor customer service. The truth ...

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How This Company Found Success By Putting Its Customers&#039…

One of the biggest protein companies in the world is putting its muscle behind helping the 15 million people in America who are suffering from cancer. Hormel Foods (whose brands include Skippy, Muscle Milk, Spam and Applegate, to name a few), and the Cancer Nutrition Consortium partnered with researchers at the Mayo Clinic, ...

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